COMMAND & CONQUER: RED ALERT
Please check the list of Red Alert technical support questions listed
below that we usually receive from our players. If your question is not
covered
below, we suggest that you download the full Red Alert FAQ and check the
README.TXT file supplied on your Red Alert CD for more information.
You may also write to support@westwood.com and we'll try
to get back to you within 24 hours.
Quick Solutions...
What is Direct X?
-
DirectX is a set of drivers used for Windows 95 and Windows NT which
allow for the easy setup of hardware devices. If your hardware devices
support DirectX (and most do) you can play any DirectX compatible
program
without fear of having to go through a tedious setup process.
Red Alert
contains the newest version of DirectX - 3.0. Red Alert uses only
the DirectDraw (for video) and DirectSound (for sound cards) portions
of
the DirectX set.
To be fully compatible with DirectX, you must have certified drivers.
To check if your drivers are certified, you can run the DirectX setup
program from the CD in the following directory:
D:\DEXSETUP\DIRECTX\DXSETUP.EXE
(Where D is your CDROM drive)
This will open a window showing your current driver sets. ALL of the
drivers must have the word CERTIFIED in the right column for your
hardware to work correctly with the DirectX drivers. If you do not
see a certified label next to a driver, contact the manufacturer of
the device for updated drivers that are DirectX 3.0 compatible.
I'm having
Video problems when running under Windows 95.
-
Most Video card problems are caused by drivers that are not DirectX
certified (see above). If you get a blank screen or an error message
when you run the game, try reinstalling DirectX from the Red Alert CD
and rebooting. If you still get a blank screen or error message, your
video drivers are likely not compatible with DirectX. Contact
Microsoft,
or the manufacturer of your video card.
You can find a comprehensive listing of video card
manufacturer's web sites
at : http://www.windows95.com/drivers/video.html
I'm having sound
problems when playing Red Alert under Windows 95.
-
Direct X soundcard problems include stuttering
sound, and
pauses, and can sometimes affect the video as well.
A full listing of sound card drivers can be found at :
http://www.windows95.com/drivers/sound.html
Connecting Red Alert
DOS and Red Alert Win95.
- The DOS and Win95 versions of Red Alert are fully compatible in an
IPX
LAN environment. In some cases, you may find that a DOS machine will
not see a Win95 machine in the multiplayer setup, and vice-versa.
Try the following to correct this problem (thanks to Tom Wright for
these
tips!)
- On the DOS machine, you must run LSL, your card driver, and
the IPXODI protocol.
- On the Win95 machine, make sure you are running the Client
for MS Networks, your card driver, and the IPX/SPX
protocol.
- You will need to adjust the Win95 machine to see DOS. To
do this:
- Open the Network Icon in the control panel.
- Select the properties for the IPX/SPX protocol in the
list.
- Select Advanced.
- Change the default of AUTO to the Frame type used
by your DOS machines (this is generally stated when
you load the card driver on the DOS side).
- Hit OK, until Windows asks you to restart.
- It is suggested to turn off the machine and restart it
to reinitialize the net card.
- Run the game on the DOS machine, then the Win95 machine, and
it should connect.
- Have fun!
© 1995, 1996,
1997 Westwood Studios - All Rights Reserved.
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